mmr9 Privacy Policy
This policy clearly explains how we collect, use, and protect the information you provide at mmr9.
Last updated: 30 October 2026Introduction and Purpose of This Policy
mmr9 ("we", "the platform") is committed to handling your personal information with security and trust when providing services to players in Myanmar ("you", "the user"). This Privacy Policy applies to anyone who accesses and uses the mmr9.pro website ("the website").
The purpose of this policy is to clearly set out what information we collect, why we collect it, how long we retain it, and what rights you have over your personal information. By continuing to use the website, you agree to the terms of this policy.
Types of Information We Collect
We collect your information under the following categories.
Information You Provide Directly
This includes your name, date of birth, contact phone number, email address, and payment information provided when opening an account (KBZPay phone number, Wave Money number, and AYA Pay / CB Pay references). It also includes any communication records or customer service enquiries you submit while using the service.
Technical Information Collected Automatically
When you access the website, we record your IP address, browser type, device type, operating system, and the time you visited the site (Myanmar Standard Time — UTC+6:30). We also collect your browsing patterns and on-site activity records through cookies and similar tracking technologies.
Gaming Data
We collect the types of games you play, deposit and withdrawal records, bonus received and bonus wagering records, and VIP level progress in order to provide services and improve our processes.
| Data Type | Collection Method | Purpose |
|---|---|---|
| Personal Information | Provided directly by the user | Account management and service delivery |
| Payment Reference | Via KBZPay / Wave / AYA / CB | Deposit / withdrawal verification, completeness and speed |
| Technical Logs | Web server automatic collection | Security checks and service improvement |
| Cookies Data | Browser Cookie | Maintaining login sessions and personalised service |
| Customer Support Records | Via Live Chat / Email | Issue resolution and service quality monitoring |
How we use the data we collect
We use your personal data only for the following purposes.
Account Security Verification
Your data is key to protecting against unauthorised access, fraud, and illegal financial activity. Your data is secured with SSL encryption.
Payment Processing
We use the payment references you provide to handle deposits and withdrawals via KBZPay, Wave Money, AYA Pay, and CB Pay quickly and accurately (within 30 minutes to 3 hours).
Customer Support
When you contact us through 24/7 Myanmar-language Live Chat or email, we refer to your account records to respond to your enquiries.
Website Improvement
We analyse site visit and access records together to improve website performance and the overall user experience.
Service Notifications
We send deposit / withdrawal notifications and updates on VIP levels and bonuses through the contact channels you have provided. We will not send you promotional messages without your consent.
Responsible Gaming Protection
We monitor gaming patterns and handle gaming records so we can step in when we identify potentially harmful play.
Data shared with third parties
mmr9 will not sell your personal data to third parties. However, data sharing may occur within the bounds of this policy with customer service technology providers or payment channels that are essential to delivering our services.
Whenever data is shared with a third party, we put agreements in place requiring them to uphold customer data protection responsibilities. We are committed to preventing any data breach to the best of our ability.
Cookies and tracking technologies
Cookies are small data files stored in your browser. We use cookies for the following purposes:
Essential Cookies
These are required to maintain your logged-in session, verify bonus claims, and keep the website running normally, so they cannot be disabled.
Functional Cookies
Used to remember language preferences and better understand how you interact with us. These can be disabled in your browser settings without affecting your access to the website.
Analytics Cookies
Used to understand site browsing patterns and improve our services. Data from these cookies is analysed in aggregated form only and cannot identify you personally.
Right to reject cookies
You can turn off non-essential cookies in your browser settings. Note that some website features may not work as a result.
Data Retention and Deletion
We keep your personal data for as long as we are providing services to you and until all related legal matters are fully resolved. We do not store it indefinitely — data is securely deleted when it is no longer needed.
Retention Schedule
- Account personal data — retained for a set period after account closure, depending on legal requirements
- Payment records — retained for the period required by financial laws
- Customer service records — retained for the relevant period after a case is resolved
- Analytics cookies — deleted within a few days of the browser session ending
- Session cookies — deleted immediately when the browser is closed
If you request account closure, we securely delete your data except for any data we are legally required to retain.
Data Security Measures
mmr9 applies technical and administrative security measures to protect your personal data.
SSL Encryption
All data is encrypted using SSL/TLS before being transmitted from the website, protecting it from interception.
Access Control
Only authorised staff can access personal data, and all access is logged.
Regular Audits
Security audits of data storage and processing are carried out regularly, and any vulnerabilities are resolved as quickly as possible.
Your Personal Data Rights
You have the following rights regarding your personal data.
Right to Access
You can request to see what personal data we hold about you.
Right to Correction
You can request correction of any personal data that is inaccurate or incomplete.
Right to Deletion
You can request deletion of your personal data, unless there are legal restrictions that prevent it.
Right to Restriction
You can request that we pause processing your data without deleting it. This right can be exercised while a matter is under review or while an objection is being resolved.
Right to Portability
You can request that data you have provided be given to you in a readable format, or transferred as directed.
Right to Object
You have the right to object to your data being used for marketing purposes. You can request that we stop sending you promotional communications.
Policy on Users Under 21
mmr9 services are for users aged 21 and above ("21+") only. No person under 21 is permitted to use the platform or provide personal data.
Protective Measures
- Date of birth is verified during account registration
- Access to the website may be restricted if there is any suspicion that a user is under 21
- We do not knowingly collect data from any child
- If we become aware that such data has been received, we delete it immediately
Policy Changes
We may update this privacy policy from time to time. When changes are made, we will update the revision date on this page.
For significant changes, you will be required to confirm that you have read and agreed to the latest policy update upon logging in. If anything in this policy is unclear, you can reach us at [email protected].
Contact Us About Data
Where to Reach Us
Whether you have a question about this privacy policy or want to exercise your personal data rights, you can reach us through the channels below. We are available 24/7 in Burmese.
Privacy Policy Questions at mmr9
Frequently Asked Questions and Answers